Privacy Policy

Please read this carefully because it provides information about the privacy policy of WGAL, LLC (WGAL) and CommandTRADE Technologies, LLC (CT) concerning nonpublic personal information about current and former customers.

PRIVACY POLICY CONFIDENTIAL TREATMENT OF CUSTOMER INFORMATION

Did you know a federal law exists that regulates the collection, use and safeguarding of your nonpublic personal financial information.   "Nonpublic personal financial information" is defined as specific information that is not available to the general public.

Before a company can share your nonpublic personal information that you have entrusted with them, they are required to notify you in advance of the sharing arrangement, and to give you ample time to opt-out.

It is our desire to keep you informed of changes in federal or state rules and regulations that may have an impact on how we conduct our business.

OUR COMMITMENT TO YOUR PRIVACY

We understand the importance of maintaining the privacy of your personal and financial information. By entrusting us with your information, we would like to assure you of our commitment to keeping it private. We have taken measurable steps to protect the confidentiality, security and integrity of your information.

PRIVATE POLICY SUMMARY

When you purchase or subscribe to WGAL (also known as TradingViews Network) software, CommandTRADE softwares, training courses, or other products or services, you provide personal information to us. We use that information to conduct business with you, process your requests and transactions, inform you about products and services that may be of interest to you, and provide you with customer service. We do not disclose your nonpublic information to affiliates or nonaffiliated third parties unless to facilitate your written requests or instructions, or it is permitted or otherwise required by law.  Examples of "permitted by law" include credit bureaus (e.g. Experian, Equifax, and Trans Union). "Required by law" examples include court orders and regulatory investigations.

We do not sell your personal information to third-party marketers or any other entity for any purpose.  Our commitment to privacy protection extends to both current and former customers, except as permitted or required by law.

RESOURCES

Our employees or representatives may collect nonpublic personal information about you from various sources including:

·        Your account application or other supplemental account forms.

·        Driver license, State Identification Card, Passport or similar documents

·        Information from credit reporting agencies (e.g. Experian, Equifax, and Trans Union).

·        Current and prior employers, federal and state agencies.

·        Consumer reporting agencies such as McDonald Information Service, Inc.

YOUR NONPUBLIC PERSONAL INFORMATION

The type of nonpublic personal information collected varies according to the products or services provided and may include, the following categories: (1) name, (2) current and prior resident addresses, (3) phone number, (4) e-mail address, (5) social security number, (6) occupation, (7) date of birth, (8) banking relationships, (9) gender, (10) interest in opening an account and (11) transaction history.

Information collected is used to process your transactions, update your account records, to inform you of other services that may be of interest, and to ensure compliance with appropriate regulations.

SECURITY

We limit access to only those employees or representatives that need to know the information in order to assist in carrying out your request for products or services. We have policies and procedures that give direction to our employees, and representatives acting on our behalf, regarding how to protect and use nonpublic personal information. Further, we maintain physical, electronic, and procedural safeguards that comply with federal and state regulations to guard your information.

affiliated companies

We will share information with affiliates if the information is required to provide a product or service you have requested. Additionally, we may share information with our affiliates about our experiences or transactions with you or your account in order to make you aware of services and products from which you may benefit. Information that may be shared with affiliates include your name, email address, mailing address, age, general account and demographic information and account history with us.

An affiliate is a company that we own or control or with which there is common ownership with us and our parent company. MB Trading, MB Trading Futures, Inc. WGAL, LLC, and CommandTRADE Technologies, LLC are affiliates of each other.

NONAFFILIATED THIRD PARTIES

We do not share nonpublic personal information about you with nonaffiliated third parties, unless otherwise permitted or required by law, which does not aid in the carrying out of your request or instructions. These nonaffiliated third parties include government organizations, such as the Internal Revenue Service (IRS) and to parties under court order or subpoena that request this information. Disclosures for which you have provided your consent or you have directed us to make are permitted.

We require all entities with which we share your nonpublic personal information agree to keep your information confidential. We also prohibit them from using or disclosing your information except for the limited purpose and to the persons for whom disclosure was intended, or as otherwise permitted by law.

Our privacy policy applies, to the extent required by law, to employees and representatives that act on the firm's behalf. Additionally, we regularly review privacy policies of third parties for administrative services and joint marketing agreements to ensure compliance with appropriate federal and state regulations.

OPT-OUT OF DISCLOSURE

The law allows you to "opt-out" of our sharing nonpublic personal information about you with affiliated and nonaffiliated companies; that is, you may direct us to not make such disclosures. Information that may be shared include your name, email address, mailing address, age, account information and transaction history with us.

However, we do not currently share information about you with any affiliate or third party that triggers this opt-out right. Therefore, there is no need for you to opt-out. If in the future we desire to disclose your information in a way that is inconsistent with this policy, we will notify you in advance and provide you with the opportunity to opt-out of such disclosure through the methods listed below. 

If you elect to opt-out, it will remain inforce until you tell us to change your choice or for at least five years from when you tell us your choice. Once that period expires, you will receive a renewal notice that will allow you to continue to opt-out of information sharing for at least another five years. You can opt back in at any time.  An opt-out election must be made for each account / subscription you maintain at  WGAL, LLC and CommandTRADE Technologies, LLC.

Options to opt-out of the sharing of information:

• Contact us by phone at (888) 304-8881
• Login to the secured website and select “Opt-Out of Information Sharing”
• Send an email through the secured customer website to optout@wizetrade.com with the words "Opt-Out of Information Sharing" in the subject line and your Wizetrade account number in the body copy.

USE OF COOKIES TECHNOLOGY

A cookie is a small piece of information that's sent to your browser (along with an HTML page) by our server. When you return, some stored information is sent back to our web server along with your request. A cookie is uniquely yours and can only be read by the server that gave it to you. It cannot read any other part of your files, nor can it be used to send viruses. We will use cookies on our website to authenticate valid accounts and grant access to the secure customer area. The use of cookies is the simplest, most secure, and most widely accepted form of authentication. Security will not be compromised. Using a cookie helps ensure that only you have access to your account. Authentication information is valid only for a single session and changes each time you begin a new session. We only require cookies on our secure website, so they will be transmitted using encryption. Your privacy is of the highest priority. We have worked hard to earn your trust and we will continue to do so. No other company or website can access the cookies. Furthermore, we will use your personal information only to service your account and to improve the quality of our service. We do not sell your personal information to third parties.

PRIVACY POLICY AMENDMENTS

We reserve the right to change our privacy policies and related procedures at any time, in accordance with applicable federal and state laws. In the event that we change our privacy policy, you will be sent an updated copy of the policy by mail or e-mail. Should our policy change regarding the sharing of such nonpublic information, you will receive a copy of the updated notification prior to the sharing of such nonpublic information and you will also be provided with an opportunity to opt-out of the information sharing arrangement.

If you have questions regarding our privacy policy, or to update your account information, please call the Customer Service Department at (888) 304-8881.

THIS PRIVACY NOTICE IS PROVIDED TO YOU FOR INFORMATIONAL PURPOSES ONLY. YOU DO NOT NEED TO CALL OR TAKE ANY ACTION IN RESPONSE TO THIS NOTICE. WE RECOMMEND THAT YOU READ AND RETAIN THIS NOTICE FOR YOUR PERSONAL RECORDS.

Effective date: December 4, 2009